Payment Information – Antoine Embroidery
At Antoine Embroidery, we aim to make the payment process easy and secure for all our customers. Below are the details of our payment options and policies.
1. Payment Methods
We accept the following forms of payment:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major cards are accepted.
- Bank Transfers: Direct bank transfers are available for both individual and corporate clients. Please ensure to use your order number as the reference.
- Stripe: Secure payments via Stripe are available (if applicable).
- Cash: For in-store pickups, cash payments are accepted upon collection.
2. When is Payment Due?
- For custom orders (e.g., school uniforms, art, music, and promotional clothing), full payment is required upfront before we begin production.
- For large or bulk orders, we may offer a deposit option, with the balance due before shipping or pickup. Please contact us for details.
3. Secure Payment Processing
We take your security seriously. All online transactions are processed via secure payment gateways with encryption to protect your personal and financial information. We do not store any payment details on our systems.
4. Invoices and Receipts
After completing your payment, you will receive an invoice or receipt via email for your records. For bank transfers, please ensure you provide the correct reference number so we can verify your payment quickly.
5. Payment Issues
If you encounter any issues with your payment or need assistance, please contact us immediately at:
Antoine Embroidery
Email: info@antoineembroidery.co.uk
Phone: 07399 896 281
We are here to help with any questions regarding your payment and to ensure a smooth transaction experience.